The problem it helps with
Repetitive customer communication quietly eats your team's day. AI Booking Assistant takes the routine parts off your plate.
How AI Booking Assistant works
Scroll through a typical interaction. Illustrative example — configured around your business, not a live AI integration unless connected.
Booking inquiry
A customer asks about availability for a service.
Service and availability questions
The assistant clarifies the service and checks available times.
Available slot selection
The customer picks a time that fits real availability.
Customer confirmation
The customer confirms their details for the request.
Appointment notification
You receive the booking request to confirm availability.
Reminder workflow
After you confirm, reminders go out automatically.
Features & practical use cases
Conversation AI
Guides customers through availability and booking requests.
Calendars
Coordinates with your availability so requests fit real slots.
Workflow AI
Runs configured booking, confirmation, and reminder workflows.
Email reminders
Sends confirmations and reminders automatically.
mycrmsim SMS where configured
Optional SMS reminders via a connected SIM gateway.
Typical use cases
- Helping a customer pick an available time
- Capturing a booking request with the right details
- Sending a confirmation after your team approves
- Reminding customers before their appointment
Advantages & limitations
Honest limitations
- Doesn't confirm a real appointment without availability verification and your approval.
- Conflicts or complex multi-day bookings are handed to a person.
- SMS requires a client-provided compatible Android phone, active SIM, and load.
Underlying AI capabilities
AI Booking Assistant draws on a connected set of AI capabilities managed by RRelevate — not a single isolated model.
Package availability
Basic request assistance on AI Front Desk; advanced configured booking workflows on AI Growth Team and Enterprise.
Availability and billing depend on your agreed RRelevate plan. Applicable AI usage is billed according to your plan and current usage terms.
Human handoff
- Conflicts needing manual scheduling
- Group or multi-day bookings
- Cancellations requiring follow-up
What you receive
- New booking request
- Appointment confirmed
- Reminder sent
- Customer reschedule request