Effective Date: March 24, 2026
Website: rrelevate.io
Company: RRELEVATE Digital Marketing Services

1. INTRODUCTION

RRELEVATE is committed to protecting your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable data protection standards.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

2. INFORMATION WE COLLECT

2.1 Personal Information

• Full name

• Email address

• Phone number

• Business name

• Any information submitted through forms, chat, or calls

2.2 Interaction Data

• Messages from chat, Messenger, SMS, or email

• Voice call recordings or transcriptions (if applicable)

• Appointment details and inquiries

2.3 Technical Data

• IP address

• Browser type

• Device information

• Cookies and usage data

3. HOW WE COLLECT INFORMATION

We collect data through:

• Website forms

• Chat systems (website, Messenger, SMS)

• Voice interactions (calls)

• Email communications

• Third-party integrations

4. HOW WE USE YOUR INFORMATION

We use your data to:

• Respond to inquiries

• Schedule appointments or service requests

• Deliver and improve our services

• Send confirmations, updates, and notifications

• Automate communication and workflows

• Analyze system performance

5. AI AND AUTOMATED PROCESSING

Some features of our services use automation and artificial intelligence.

By using our platform, you acknowledge that:

• Interactions (chat, messages, or calls) may be handled by automated systems

• AI may assist in responding, collecting information, or routing requests

• Conversations may be recorded and analyzed to improve service

• AI-generated responses are intended to assist and may not always be fully accurate or complete.

6. DATA SHARING AND THIRD-PARTY SERVICES

We may share your data with service providers such as:

• Messaging and communication platforms

• Hosting and infrastructure providers

• AI and automation providers

• Payment processors

These providers process data only as necessary to deliver services.

7. DATA STORAGE AND SECURITY

We implement reasonable security measures, including:

• Secure storage systems

• Access controls

• Encryption where applicable

However, no system can guarantee absolute security.

8. DATA RETENTION

We retain your data only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

Data may be deleted or anonymized when no longer required.

9. YOUR RIGHTS

Under the Data Privacy Act of 2012, you have the right to:

• Access your personal data

• Request corrections

• Request deletion (subject to limitations)

• Withdraw consent where applicable

To make a request, contact us using the details below.

10. COOKIES AND TRACKING

We may use cookies to:

• Improve user experience

• Analyze website usage

• Enhance performance

You can disable cookies in your browser settings.

11. THIRD-PARTY LINKS

Our website may contain links to external websites.

We are not responsible for their privacy practices.

12. CHILDREN’S PRIVACY

Our services are not intended for individuals under 18.

We do not knowingly collect data from children.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time.

Updates will be posted on this page with a revised effective date.

14. CONTACT INFORMATION

For questions or concerns, you may contact:

RRELEVATE DIGITAL MARKETING SERVICES
Email: [email protected]
Website: https://rrelevate.io